Automate the Work That Happens During and After the Call
Bluehub connects your cloud phone system to your CRM, SMS, email, calendar and reporting tools — so missed calls, quote requests, call summaries, follow-ups and even live call actions like booking appointments happen automatically.
Built for businesses that rely on phone calls, customer enquiries and fast follow-up.
The Problem
Most Businesses Lose Time After the Phone Rings
Every call can create admin work. Staff need to write notes, update the CRM, send follow-up messages, notify the right person, book appointments and track missed opportunities. When this is done manually, leads get missed, customers wait longer and staff waste time on repetitive tasks.
- Missed calls are not followed up quickly
- Call notes are not added to the CRM
- Quote requests sit in someone's inbox
- Staff forget to send follow-up SMS or emails
- Managers lack visibility over call outcomes
- Customer enquiries are not tracked properly
The Solution
Bluehub Automations Turn Calls Into Actions
With Bluehub Automations, phone events and customer interactions can trigger practical workflows across your business systems. We help design, build and manage the automations so your team does not need to become automation experts.
Key Automations
Practical workflows built around your phone system
Missed Call Rescue
When a customer calls and nobody answers, Bluehub can automatically send a follow-up SMS, create a lead and alert your team.
Call Summary to CRM
Send call notes, summaries and outcomes into your CRM so your team has a clear record of customer conversations.
Quote Request Automation
Capture enquiry details, create a quote request, notify the right person and start a follow-up workflow.
Appointment Request Automation
Connect calls and forms to your calendar or booking process — including live appointment booking during calls — so staff spend less time chasing appointments.
Staff Alerts
Notify the right person by email, SMS, Teams, Slack or CRM task when a customer needs attention.
Reporting and Insights
Log call activity, missed opportunities and follow-up actions so managers can see what is happening.
Automation Plans
Managed automation plans, priced by what you actually use
Bluehub Automations are priced separately from AI Call Assistant plans. Choose an automation package based on the number of workflows and monthly workflow executions you need.
- 1 simple automation workflow
- 500 monthly workflow executions
- Basic email or SMS notification
- Simple lead capture or staff alert
- Monthly usage check
- Up to 3 automation workflows
- 3,000 monthly workflow executions
- CRM update
- SMS / email follow-up
- Staff alerts
- Google Sheets or CRM logging
- Monthly usage report
- Up to 10 automation workflows
- 7,500 monthly workflow executions
- CRM, SMS, email and reporting workflows
- Bluehubcloud PBX call-event automations
- Monthly optimisation review
- Complex CRM / API integrations
- High-volume call workflows
- Multi-location or multi-tenant reporting
- Live booking workflows
- Custom dashboards
- Advanced compliance or data requirements
Important: Automation pricing is separate from AI Call Assistant pricing. AI Call Assistant plans are based on AI voice minutes. Automation plans are based on workflow executions, integration complexity and the number of business processes being automated.
All prices in AUD, ex GST. Custom integrations quoted separately. 12-month minimum commitment — better pricing on 24 and 36-month agreements.
How It Works
How Bluehub Automations Work
Connect
We connect your Bluehubcloud phone system to the tools your business already uses.
Trigger
When a call starts, during a live call, a missed call, voicemail, quote request or customer action occurs, it can trigger an automation.
Automate
Bluehub sends the right information to the right place — CRM, SMS, email, calendar, reporting tool or staff notification.
Improve
We review usage and refine workflows so the automation keeps improving over time.
Managed Automation Service
Why Choose Managed Automations?
Self-built workflows can be useful for technical teams, but most businesses do not want to design, test and maintain their own phone-system workflows. Bluehub provides managed automations built around your phone system, customer journey and business process.
Bluehub Automations are delivered using our managed automation platform — powered by secure workflow automation technology behind the scenes, so you focus on the outcomes, not the tooling.
Ready to Automate Your Follow-Up?
Start with one simple workflow or build a complete phone-system automation layer for your business.
Automation plans start from A$49/month ex GST · Setup fees depending on complexity
FAQ
Bluehub Automations Questions Answered
No. AI Call Assistant pricing is based on AI voice minutes. Bluehub Automations are separate and are priced based on workflows, integrations and monthly workflow executions.
A workflow execution is one run of an automation. For example, if a missed call triggers an SMS, creates a CRM lead and notifies staff, that may count as one workflow execution.
In most cases, yes. Bluehub can connect to many CRMs and business tools using APIs, webhooks or supported integrations. More complex integrations may require a custom setup.
No. Bluehub designs, configures and manages the automation workflows for you.
Additional executions are charged at the overage rate shown on your plan. Bluehub can also recommend a higher plan if your usage grows.
Yes. Many businesses start with one simple automation, such as missed call rescue, then add more workflows later.
No. Automations can be used for human-handled calls, missed calls, voicemails, AI calls, quote requests, appointment requests, live call actions and other customer interactions.