Simple Cloud PBX pricing with Australian calling included
Start with a business-grade Cloud PBX from A$30 per extension (minimum 3 users), including standard Australian landline and mobile calls under fair use. Add AI Call Assistant, Business Insights and Automations when your business is ready.
AU landline + mobile calls included*
*Fair use policy applies. Phone numbers, 13/1300 numbers, SMS, hardware, international calls and premium services may be billed separately.
Cloud PBX pricing
Business-grade Cloud PBX from A$30 per extension — with Australian landline and mobile calls included under fair use.
Compare the total cost, not just the headline user price.
Some providers advertise low monthly user pricing, but those plans may be metered, may exclude Australian mobile calls, or may charge separately for numbers, call recording, advanced routing, support, AI, analytics and automations. Bluehubcloud pricing is designed for Australian businesses and includes standard Australian landline and mobile calls under fair use.
Cloud PBX Starter
/ extension / month ex GST
ex GST
Australian calling included
3–50 users
Small teams, startups, local businesses
- AU landline calls included*
- AU mobile calls included*
- Desktop softphone
- Mobile app
- IVR / auto attendant
- Ring groups
- Voicemail to email
- Call routing
- Admin portal
- Australian support
- Add Business Insights, AI Call Assistant and Bluehub Automations as needed
*Fair use policy applies. Phone numbers, 13/1300 numbers, SMS, hardware, international calls and premium services may be billed separately.
View all features →Get My Cloud PBX QuoteProfessional
per extension / month ex GST
ex GST
Save A$2/extension vs Starter
51–100 users
Growing businesses, professional services
Same full Bluehubcloud PBX feature set as Starter — every capability included. The only difference is volume pricing: extensions drop to A$28/month ex GST once you're above 50 users.
- Everything in Starter — all features included
- Volume pricing: A$28 per extension / month ex GST (vs A$30 on Starter)
- Same Enterprise PBX, UC apps, IVR, recording, analytics & integrations
- Same 24/7 chat support & onboarding specialist
- Add Business Insights, AI Call Assistant and Bluehub Automations as needed
Enterprise
Ask for a quote
ex GST
100+ users
Large organisations, multi-site, service-provider deployments
For 100+ users, multi-site and service-provider deployments. Choose the deployment that fits — multi-tenant platform, omnichannel contact centre, or standalone business platform — self-hosted or hosted by us.
- Everything in Professional, plus:
- Your brand, end to end (logo, colours, custom domain, branded portals, softphone & emails)
- Your pricing & margin — set your own plans, rates and add-ons
- Multi-tenant by design — onboard unlimited customers with isolated tenants
- Automated provisioning of numbers, devices, users & trunks
- Operational at scale — high call volumes, multi-site & distributed teams
- Carrier-grade security with SIP Protect & Australian data residency
- Full Contact Centre & omnichannel (voice, SMS, chat, email)
- Dedicated account manager & 24/7 priority support
- Quarterly business reviews & custom SLA (99.9%+ uptime)
- Unlimited API access & custom integrations
- Professional services, deployment & training
Calculate your pricing
Build your custom plan in seconds.
Your pricing summary (ex GST)
- Cloud PBX (10 ext)
- A$300 /month
- AI Call Assistant
- Not selected
- Business Insights
- Not selected
- Automations
- Not selected
Add 10% GST to this total at checkout. Setup, custom integrations, and complex builds quoted separately.
Business Insights Pricing
Every plan includes the full Business Insights feature set. Plans differ only by included monthly credits (1 credit = 1 minute of transcription) — pick the volume that matches your call activity. 14-day free trial. Available exclusively for Bluehubcloud PBX customers.
Insights Starter
5–8 person teams starting to unlock insights from their call activity.
Included volume
5,000 credits per month
All plans include
- Weekly categorised call reports
- AI automation recommendations (priority-ranked)
- Call category breakdown by type
- Peak hour analysis + after-hours alerts
- Missed call tracking
- Extension-level performance scorecards
- Ring group analytics
- Automation priority matrix
- Trend analysis (week-over-week)
- Custom category drilling
- Self-serve credit top-up
Insights Business
10–20 person teams that want the full picture across customer calls.
Included volume
10,000 credits per month
All plans include
- Weekly categorised call reports
- AI automation recommendations (priority-ranked)
- Call category breakdown by type
- Peak hour analysis + after-hours alerts
- Missed call tracking
- Extension-level performance scorecards
- Ring group analytics
- Automation priority matrix
- Trend analysis (week-over-week)
- Custom category drilling
- Self-serve credit top-up
Insights Enterprise
20+ person teams and higher call-volume businesses across multiple functions.
Included volume
20,000 credits per month
All plans include
- Weekly categorised call reports
- AI automation recommendations (priority-ranked)
- Call category breakdown by type
- Peak hour analysis + after-hours alerts
- Missed call tracking
- Extension-level performance scorecards
- Ring group analytics
- Automation priority matrix
- Trend analysis (week-over-week)
- Custom category drilling
- Self-serve credit top-up
Insights Custom
Large or multi-location businesses needing 50,000+ credits per month.
Included volume
50,000+ credits per month
All plans include
- Weekly categorised call reports
- AI automation recommendations (priority-ranked)
- Call category breakdown by type
- Peak hour analysis + after-hours alerts
- Missed call tracking
- Extension-level performance scorecards
- Ring group analytics
- Automation priority matrix
- Trend analysis (week-over-week)
- Custom category drilling
- Self-serve credit top-up
- Multi-site and multi-tenant reporting
- Custom dashboards
- Advanced compliance and data requirements
Enhance your platform with add-ons
Optional products billed separately. Available across all tiers — mix and match exactly what you need. A setup charge fee may apply for customisation work.
AI Call Assistant
Managed AI receptionist that answers calls, captures leads, routes enquiries and sends call summaries to your team. Choose by monthly AI voice minutes — Starter, Business or Growth — or get a custom quote for multi-site and complex integrations. Setup quoted separately.
- Starter — A$99/mo · 100 AI voice minutes
- Business — A$199/mo · 300 AI voice minutes (Most Popular)
- Growth — A$399/mo · 1,000 AI voice minutes
- Custom — quote-based for multi-site & integrations
- FAQ handling, lead capture, call routing & summaries
Bluehub Automations
Managed workflow automation — designed, built and maintained by Bluehub. Triggers during live calls, after calls, on missed calls, voicemails and customer enquiries. Setup quoted separately based on complexity.
- Starter — A$49/mo · 1 workflow · 500 executions (setup from A$295)
- Business — A$149/mo · 3 workflows · 3,000 executions (setup from A$795)
- Growth — A$299/mo · 10 workflows · 7,500 executions (setup from A$1,495)
- Custom — quote-based for complex multi-system integrations
- Managed by Bluehub — built, monitored & maintained
Business Insights
Available only for Bluehubcloud PBX customers. Turns call recordings and transcriptions into weekly business reporting. All tiers include the same features — plans differ only by monthly credits included (1 credit = 1 minute of transcription). 14-day free trial (Tier 2 equivalent).
- Weekly categorised reports & AI automation recommendations
- Insights Starter — A$79/mo · 5,000 credits (5–8 person teams)
- Insights Business — A$129/mo · 10,000 credits (10–20 person teams)
- Insights Enterprise — A$199/mo · 20,000 credits (20+ person teams)
- Insights Custom — 50,000+ credits (large / multi-location)
Contact Centre Lite
PBX upgrade adding contact centre capabilities — wallboards, ERG dashboards, automated reports and Smart Callback. Up to ~50 agents.
- Wallboards (ERG)
- ERG dashboards
- Automated report delivery
- Scheduled reporting & exports
- Smart Callback (ERG-based)
Other add-ons
Licensed per extension, ex GST- CRM Integration — A$2.50/ext/month (Salesforce, HubSpot, Zoho, Pipedrive, Dynamics 365 and more)
- MS Teams Integration — A$8.50/ext/month (direct routing & calling in Teams)
- SMS — pay-as-you-go from A$0.10/message, or bundles from A$20/month
- Phone number porting — one-time fee, quoted by number type
Real-world examples
See what you'll actually pay, month to month.
Small clinic (10 users)
- 10 × A$30 = A$300/month
Growing law firm (15 users + AI)
- 15 × A$30 = A$420/month
- AI Call Assistant Starter = A$99/month
Medical group (25 users, full stack)
- 25 × A$30 = A$750/month
- AI Call Assistant Business = A$199/month
- Business Insights Business = A$129/month
- Bluehub Automations Business = A$149/month
Bring your own handsets or purchase new ones
Compatible with over 200 VoIP handsets and devices, our platform ensures you can integrate both existing and new devices smoothly.
Pair your handset with our desktop softphone and mobile application for a unified experience across desk, web, and mobile.
Hardware billed separately. BYO devices subject to compatibility check.
Other Carrier Charges billed separately every month
| Item | Total per month (ex GST) |
|---|---|
| SIP Number monthly rental | $0.50 |
| 1300, 1800 Number monthly rental | $30.00 |
| 1300/1800 Inbound per minute | Custom rates by volume |
| Mobile Numbers monthly rental | $12.50 |
| SMS charges | $0.10 |
Frequently asked questions
Cloud PBX (extensions, routing, voicemail, call recording, IVR, softphone, video, integrations, 24/7 support). Everything else (AI, Insights, Automations) is optional and billed separately.